Creating, Updating & Deleting Notifications

Notifications Page

Creating Notifications

Create Notification Page

You must have permission to create Notifications and be a part of the Global Department to perform the steps below.

1. Visit the Create Notification Page at https://customdomain.com/admin/notification_contents/create.

2. Fill out the necessary fields including the new Notifications's name, trigger, channel, sender name, sender, email subject, and email preview.

3. Create Notification Content Blocks. You can refer to Notification Blocks for more information on how these settings affect your Notification's behavior.

4. Click "Create Notification".

5. Confirm the action on the dialog popup.

Updating Notifications

You must have permission to edit Notifications and be a part of the Global Department to perform the steps below.

1. On the Notifications Page, click the "Edit" icon in the row of your chosen Notification. Alternatively, you can go to the Notification's own page and click the "Edit" icon in the upper-right corner.

Edit Notification Button on the Notifications Page

2. Update the settings and/or the Notification Content Blocks you wish to change.

3. Click "Save Edits".

4. Confirm the action on the dialog popup.

Deleting Notifications

You must have permission to delete Notifications to perform the steps below.

1. On the Notifications Page, click the "More" icon in the row of your chosen Notification.

Delete Notification Button on the Notifications Page

2. Click "Delete Notification". Alternatively, you can go to the Notification's own page and click the "Delete" icon in the upper-right corner.

3. Confirm the action on the dialog popup.

Restoring Notifications

Notifications are only ever soft deleted so you can always restore previously deleted Notifications. Proceed to the following instructions to learn how:

Viewing Deleted Notifications on the Notifications Page

You must have permission to delete Notifications to perform the steps below.

1. On the Notifications Page, click "Show Deleted" in the upper-left corner.

2. Find the Notification by scrolling through the list or using the available filters.

3. Click the "More" icon in the row of your chosen Notification.

Restore Notification Button on the Notifications Page

4. Click "Restore Notification". Alternatively, you can go to the Notification's own page and click the "Restore" icon in the upper-right corner.

5. Confirm the action on the dialog popup.