Notification Triggers
Notification Triggers are application events emitted within the MeetBit platform. These events can be monitored to trigger specific Notifications based on user-defined criteria.
The following marks on Notification Triggers are explained as follows:
* Essential to MeetBit Platform processes. Comes with default.
** Essential to MeetBit Platform processes. Comes with default but can be overridden through Notification Settings.
*** Not essential to MeetBit Platform processes. Not emitted unless specified in Notification Settings.
Meeting Link Scheduled**
Emitted when an Event is created through a Meeting Link.
Customer scheduling the Event.
Email
SMS
Meeting Link Scheduled Representative**
Emitted when an Event is created through a Meeting Link.
Representative assigned to the Event.
Email
Event Created*
Emitted when an Event is manually created through the Admin Panel.
All Attendees of the Event.
Email
Event Updated*
Emitted when an Event is manually updated through the Admin Panel.
All Attendees of the Event.
Email
Event Canceled*
Emitted when an Event is canceled.
All Attendees of the Event.
Email
SMS (Customer only)
Event Reminder***
Emitted according to the Meeting Link's Notification Settings' "aheady by" field.
All Attendees of the Event.
Email
SMS (Customer only)
Event Rescheduled**
Emitted when an Event is rescheduled.
All Attendees of the Event
Email
SMS (Customer only)
Event Reassigned**
Emitted when an Event is reassigned to another Representative.
Original Assigned Representative
All Attendees of the Event (including new representative)
Email
SMS (Customer only)
Event Feedback***
Emitted when an Event's end Date-Time has passed.
Customer of the Event
Email
SMS (Customer only)
Error Report Recieved*
Emitted when an Error Report is received.
Error Report Form Respondent.
Email
Event Feedback is only triggered if the Meeting Link saves the Customer.
SMS Notifications are only sent when the Meeting Link saves the Customer and requires the contact number field. You can refer to Meeting Link Settings for more information.
SMS Notifications are only sent when the phone number is from a country covered by your Workspace's SMS providers.
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