Notification Triggers

Notification Triggers are application events emitted within the MeetBit platform. These events can be monitored to trigger specific Notifications based on user-defined criteria.

The following marks on Notification Triggers are explained as follows:

• * Essential to MeetBit Platform processes. Comes with default.

• ** Essential to MeetBit Platform processes. Comes with default but can be overridden through Notification Settings.

• *** Not essential to MeetBit Platform processes. Not emitted unless specified in Notification Settings.

Notification Trigger	Description	Recipient/s	Channel
Meeting Link Scheduled**	Emitted when an Event is created through a Meeting Link.	Customer scheduling the Event.	Email SMS
Meeting Link Scheduled Representative**	Emitted when an Event is created through a Meeting Link.	Representative assigned to the Event.	Email
Event Created*	Emitted when an Event is manually created through the Admin Panel.	All Attendees of the Event.	Email
Event Updated*	Emitted when an Event is manually updated through the Admin Panel.	All Attendees of the Event.	Email
Event Canceled*	Emitted when an Event is canceled.	All Attendees of the Event.	Email SMS (Customer only)
Event Reminder***	Emitted according to the Meeting Link's Notification Settings' "aheady by" field.	All Attendees of the Event.	Email SMS (Customer only)
Event Rescheduled**	Emitted when an Event is rescheduled.	All Attendees of the Event	Email SMS (Customer only)
Event Reassigned**	Emitted when an Event is reassigned to another Representative.	Original Assigned Representative All Attendees of the Event (including new representative)	Email SMS (Customer only)
Event Feedback***	Emitted when an Event's end Date-Time has passed.	Customer of the Event	Email SMS (Customer only)
Error Report Recieved*	Emitted when an Error Report is received.	Error Report Form Respondent.	Email

• Event Feedback is only triggered if the Meeting Link saves the Customer.

• SMS Notifications are only sent when the Meeting Link saves the Customer and requires the contact number field. You can refer to Meeting Link Settings for more information.

• SMS Notifications are only sent when the phone number is from a country covered by your Workspace's SMS providers.