Notification Triggers

Notification Triggers are application events emitted within the MeetBit platform. These events can be monitored to trigger specific Notifications based on user-defined criteria.

The following marks on Notification Triggers are explained as follows:

  • * Essential to MeetBit Platform processes. Comes with default.

  • ** Essential to MeetBit Platform processes. Comes with default but can be overridden through Notification Settings.

  • *** Not essential to MeetBit Platform processes. Not emitted unless specified in Notification Settings.

Notification TriggerDescriptionRecipient/sChannel

Meeting Link Scheduled**

Emitted when an Event is created through a Meeting Link.

  • Customer scheduling the Event.

  • Email

  • SMS

Meeting Link Scheduled Representative**

Emitted when an Event is created through a Meeting Link.

  • Representative assigned to the Event.

  • Email

Event Created*

Emitted when an Event is manually created through the Admin Panel.

  • All Attendees of the Event.

  • Email

Event Updated*

Emitted when an Event is manually updated through the Admin Panel.

  • All Attendees of the Event.

  • Email

Event Canceled*

Emitted when an Event is canceled.

  • All Attendees of the Event.

  • Email

  • SMS (Customer only)

Event Reminder***

Emitted according to the Meeting Link's Notification Settings' "aheady by" field.

  • All Attendees of the Event.

  • Email

  • SMS (Customer only)

Event Rescheduled**

Emitted when an Event is rescheduled.

  • All Attendees of the Event

  • Email

  • SMS (Customer only)

Event Reassigned**

Emitted when an Event is reassigned to another Representative.

  • Original Assigned Representative

  • All Attendees of the Event (including new representative)

  • Email

  • SMS (Customer only)

Event Feedback***

Emitted when an Event's end Date-Time has passed.

  • Customer of the Event

  • Email

  • SMS (Customer only)

Error Report Recieved*

Emitted when an Error Report is received.

  • Error Report Form Respondent.

  • Email

  • Event Feedback is only triggered if the Meeting Link saves the Customer.

  • SMS Notifications are only sent when the Meeting Link saves the Customer and requires the contact number field. You can refer to Meeting Link Settings for more information.

  • SMS Notifications are only sent when the phone number is from a country covered by your Workspace's SMS providers.

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